2024 Family and MWR Customer Needs Survey

SURVEY CONTROL NUMBER: ISES-RMZ-25-019
AGENCY IDENTIFIER: HQ IMCOM G-9
EXPIRATION DATE: 10/21/25

Disclaimer: This information collection is currently pending approval by the Office of Management and Budget (OMB). Once approved, it will be subject to the relevant reporting, recordkeeping, and disclosure requirements.

Welcome!

The 2024 Family and MWR Customer Needs Survey is your opportunity to have a direct impact on the future of Army Family and MWR programs and services. The survey will gather insights from Soldiers and Families across the Army to ensure MWR offerings match your needs and interests.

What's working great? What could we do better? There's no better way for us to learn than by hearing from YOU!

Your participation is voluntary. All information you provide will be maintained on a confidential basis by Verint and will only be used and reported in an aggregate form, so please be candid in your responses. We will not identify you or attribute specific responses to you or any other participant. All responses will be kept confidential and your privacy will be protected.

This survey will only take about 10 minutes to complete.

Upon completion of the survey, you will be given an opportunity to enter the Survey Sweepstakes for a chance to win a five-night stay at an Armed Forces Recreation Center!

Thank you for your participation!

The Customer Needs Survey is hosted on Verint's website, and it may have a different privacy policy than ours. Learn more about our linking policy and endorsement here, our policy on the use of third-party websites and applications here, and protecting your privacy and personal information here.